Work closely with Tandem and Stratus development and users to communicate functional requirements and convey the business needsĬreate mockups and field level specifications when necessary to define specific reports, screens or other application functionalityĬollaborate with QA and Business Product Managers on test scenarios based on functional requirementsĪct as a leader in a cross-functional team led by Project Management, to collaborate and implement business objectives and project deliverables across multiple application platforms Translate business requirements for online credit and debit payment card transaction processing initiatives into functional/technical requirements and specifications necessary to execute business needsĭocument functional requirements specific to online credit and debit payment card transaction processing for both the Tandem retail ‘card present’ front-end systems and for the Stratus ‘card not present’ ecommerce front-end systems This is a Technical Product Manager/Business Analystposition Exceptionally strong analytic and quantitative capabilities and the ability to use data to ‘hone in’ and determine the highest-value projects to pursue.Strong analytical ability and ability to eliminate sales obstacles through creative and adaptive approaches.Ability to speak with customers with knowledge and professionalism.Good knowledge of data manipulation, enrichment, validation, normalisation and underlying concepts related to data reconciliation/quality management.Excellent business knowledge of middle/back office financial processes, especially in the areas outlined in the role profile (section 1).Technical Acumen – strong domain knowledge in application design and development, working knowledge of current IT and systems technologies and standards.Ability to communicate findings to make analysis actionable and understandable by business partners, including IT and analytics teams.Excellent project management skills & attention to detail, demonstrated ability to deliver.Ability to quickly develop in-depth knowledge and technical ability to analyze competitive strengths and weaknesses of current product offerings.ability to read/write code) with thorough knowledge of systems design, architecture and information security Source contractors and cultivate relationships, formulate design and function decisions, translate ideas into product concepts, set deadlines, and manage estimates.Prepare strategic plans, manage budgets, resolve issues, and keep track of projects’ status at all times. Communicate with product owners and project managers to outline requirements, design frames, and clearly define processes. Direct team across design, features, content creation, and hosting/server to develop a new customer-facing website for international locations and to design a new CRM software.Conducted complete redesign and coding of proprietary member access and control including requirement building, vendor sourcing, and negotiations, thereby allowing three international locations to access system.Saved cost of hiring instructors and occupying space to conduct classes. Forecasted a 15% revenue gain through online full-service delivery. Improved public access to various Tech Shop tools and machinery training sessions through creation of an online and automated education system. Deployed a CRM software across multiple global locations resulting in enhanced partner funding, and leading TechShop to launch three new locations (with an additional two, opening in Q4 2016).
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